{"id":91,"date":"2025-12-11T20:11:03","date_gmt":"2025-12-11T20:11:03","guid":{"rendered":"http:\/\/13.212.110.36\/?page_id=91"},"modified":"2026-01-07T16:32:09","modified_gmt":"2026-01-07T16:32:09","slug":"terms","status":"publish","type":"page","link":"https:\/\/www.dental-portal.nova-grp.co\/index.php\/terms\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\n<div class=\"wp-block-essential-blocks-wrapper alignfull  root-eb-wrapper-59ywu6m\"><div class=\"eb-parent-wrapper eb-parent-eb-wrapper-59ywu6m \"><div class=\"eb-wrapper-outer eb-wrapper-59ywu6m\"><div class=\"eb-wrapper-inner\"><div class=\"eb-wrapper-inner-blocks eb-wrapper-align-center\">\n<div class=\"wp-block-essential-blocks-advanced-heading  root-eb-advance-heading-j0j6ay1\"><div class=\"eb-parent-wrapper eb-parent-eb-advance-heading-j0j6ay1 eb_animation eb___animated eb___slideInUp\"><div class=\"eb-advance-heading-wrapper eb-advance-heading-j0j6ay1 button-1 undefined\" data-id=\"eb-advance-heading-j0j6ay1\"><h2 class=\"eb-ah-title\"><span class=\"first-title\">Terms &amp; Conditions<\/span><\/h2><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-essential-blocks-advanced-heading  root-eb-advance-heading-s971zlb\"><div class=\"eb-parent-wrapper eb-parent-eb-advance-heading-s971zlb eb_animation eb___animated eb___slideInUp\"><div class=\"eb-advance-heading-wrapper eb-advance-heading-s971zlb button-1 undefined\" data-id=\"eb-advance-heading-s971zlb\"><h2 class=\"eb-ah-title\"><span class=\"first-title\">NOVA<\/span><\/h2><\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-essential-blocks-wrapper alignfull  root-eb-wrapper-x96u5gu\"><div class=\"eb-parent-wrapper eb-parent-eb-wrapper-x96u5gu \"><div class=\"eb-wrapper-outer eb-wrapper-x96u5gu\"><div class=\"eb-wrapper-inner\"><div class=\"eb-wrapper-inner-blocks eb-wrapper-align-center\">\n<p class=\"has-text-align-center wp-block-paragraph\"><strong>Nova Dent Software Terms and Conditions<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">These Terms and Conditions (\u201cTerms\u201d) govern access to and use of the <strong>Nova Dent<\/strong> application\/software and related services (\u201cNova Dent\u201d), operated by <strong>Nova Group Co., Ltd.<\/strong> (\u201cthe Company,\u201d \u201cwe,\u201d or \u201cus\u201d).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By accessing, registering for, or subscribing to Nova Dent, you (\u201cUser,\u201d \u201cClinic,\u201d or \u201cyou\u201d) confirm that you have read, understood, and agreed to be legally bound by these Terms. These Terms apply to all dental clinics using Nova Dent in Myanmar from the date access is granted.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nova Dent includes all software features, applications, technologies, and services provided through the Nova Dent platform.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-ast-global-color-0-color has-alpha-channel-opacity has-ast-global-color-0-background-color has-background is-style-wide\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1. Definitions<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u201cTerms\u201d<\/strong> means these Terms and Conditions for the use of Nova Dent Software.<\/li>\n\n\n\n<li><strong>\u201cData\u201d<\/strong> means all information submitted, stored, or transmitted through Nova Dent by the User or an authorized representative.<\/li>\n\n\n\n<li><strong>\u201cConfidential Information\u201d<\/strong> means non-public information exchanged between the parties.<\/li>\n\n\n\n<li><strong>\u201cIntellectual Property Rights\u201d<\/strong> means all copyrights, trademarks, patents, designs, software, systems, logos, and related proprietary rights, whether registered or unregistered.<\/li>\n\n\n\n<li><strong>\u201cUser\u201d or \u201cClinic\u201d<\/strong> means any authorized individual or dental clinic using Nova Dent.<\/li>\n\n\n\n<li><strong>\u201cCompany\u201d<\/strong> means Nova Group Co., Ltd.<\/li>\n\n\n\n<li><strong>\u201cNova Dent\u201d<\/strong> means the Nova Dent application\/software provided by the Company.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-ast-global-color-0-color has-alpha-channel-opacity has-ast-global-color-0-background-color has-background is-style-wide\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2. Account Registration &amp; Responsibility<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Users must register a valid account with accurate and up-to-date information.<\/li>\n\n\n\n<li>Users are responsible for maintaining the confidentiality of login credentials and all activities under their account.<\/li>\n\n\n\n<li>Only one owner account per clinic is permitted.<\/li>\n\n\n\n<li>Unauthorized access or security breaches must be reported immediately.<\/li>\n\n\n\n<li>Providing false or misleading information may result in suspension or termination.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-ast-global-color-0-color has-alpha-channel-opacity has-ast-global-color-0-background-color has-background is-style-wide\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3. Subscription Plans &amp; Trial<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Subscriotion Period: 6 months or 1 year.<\/li>\n\n\n\n<li>1-month trial version is available before paid subscription.<\/li>\n\n\n\n<li>Only doctor package may continue on a monthly plan.<\/li>\n\n\n\n<li>All plans include unlimited storage with no additional fees.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-ast-global-color-0-color has-alpha-channel-opacity has-ast-global-color-0-background-color has-background is-style-wide\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>4. Payment for services<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>All subscription fees must be paid directlyto an authorized Nova Dent representative.<\/li>\n\n\n\n<li>Payments are charged in USD.<\/li>\n\n\n\n<li>Clinics may make payment in MMK, which will be converted to USD based on the official exchange rate in Myanmar on the payment date or contract date, as determined by Nova Dent.<\/li>\n\n\n\n<li>Nova Dent is responsible only for its own software services and is not liable for third-party services or payments.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-ast-global-color-0-color has-alpha-channel-opacity has-ast-global-color-0-background-color has-background is-style-wide\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>5. Patient History Record Management<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Self-Entry of Records<\/strong>\n<ul class=\"wp-block-list\">\n<li>Clinics may manually add patient history records to the Nova Dent system at no extra cost.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Nova Dent Upload Service<\/strong>\n<ul class=\"wp-block-list\">\n<li>Clinics that prefer not to self-add previous records may opt for Nova Dent\u2019s upload service.<\/li>\n\n\n\n<li>Service fees are calculated based on the number of patient records.<\/li>\n\n\n\n<li>Nova Dent will provide an Excel template for data entry.<\/li>\n\n\n\n<li>Clinics must complete the template with the required patient history information.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Payment &amp; Processing<\/strong>\n<ul class=\"wp-block-list\">\n<li>The service fee will be communicated before uploading.<\/li>\n\n\n\n<li>Once the clinic submits the completed Excel sheet, Nova Dent will upload the patient history records to the system.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-ast-global-color-0-color has-alpha-channel-opacity has-ast-global-color-0-background-color has-background is-style-wide\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>6. Software Usage &amp; Access Rights<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>License:<\/strong> Nova Dent grants the clinic a non-transferable, non-exclusive license to use&nbsp; &nbsp; &nbsp; &nbsp; the software.<\/li>\n\n\n\n<li><strong>User Accounts<\/strong>:\n<ul class=\"wp-block-list\">\n<li>Clinic owner may create accounts for Doctor, Admin, Assistant, and Staff active on the contract date.<\/li>\n\n\n\n<li>Clinics owner must deactivate accounts of staff or dentists who leave.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-ast-global-color-0-color has-alpha-channel-opacity has-ast-global-color-0-background-color has-background is-style-wide\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>7. User Conduct &amp; Misuse<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Users must not publish or distribute any false, misleading, defamatory, abusive, or harmful statements about Nova Dent, its services, or its representatives on any platform, including social media or public forums.<\/li>\n\n\n\n<li>Nova Dent reserves the right to suspend or terminate user access, without prior notice, if such conduct may harm the Company\u2019s reputation, operations, or other users.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-ast-global-color-0-color has-alpha-channel-opacity has-ast-global-color-0-background-color has-background is-style-wide\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>8. Intellectual Property &amp; Data Protection<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>All intellectual property rights related to <strong>Nova Dent<\/strong>, including software, system architecture, designs, logos, text, graphics, and other platform content, are owned by <strong>Nova Group Co., Ltd.<\/strong>, unless otherwise stated.<\/li>\n\n\n\n<li>Users may not copy, modify, distribute, or misuse any part of Nova Dent without written consent.&nbsp;<\/li>\n\n\n\n<li>Nova Dent implements reasonable technical and security measures to protect user data. However, due to technical limitations, third-party attacks, or force majeure events, complete protection against data loss or damage cannot be guaranteed.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-ast-global-color-0-color has-alpha-channel-opacity has-ast-global-color-0-background-color has-background is-style-wide\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>9. Data Ownership, Security &amp; Privacy<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Data Ownership<\/strong>: All patient and clinic data entered into Nova Dent remains the property of the clinic.<\/li>\n\n\n\n<li><strong>Data Protection<\/strong>: Nova Dent follows industry standards for data encryption and security.<\/li>\n\n\n\n<li><strong>Backup Policy<\/strong>: Regular backups are performed, but the clinic is responsible for maintaining additional backups if necessary.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-black-color has-alpha-channel-opacity has-black-background-color has-background is-style-wide\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>10. Data Retention, Deletion &amp; Export<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Upon subscription termination or contract cancellation, Nova Dent will retain the clinic\u2019s data for a minimum period of three (3) years, unless otherwise required by law.<\/li>\n\n\n\n<li>During the data retention period, clinics may request:\n<ul class=\"wp-block-list\">\n<li>Permanent deletion of all their data; or<\/li>\n\n\n\n<li>A copy of their data, which will be provided in CSV format and sent via the clinic\u2019s registered email.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Once data deletion is completed, the information cannot be recovered.<\/li>\n\n\n\n<li>Nova Dent is not responsible for data after it has been successfully exported or permanently deleted at the clinic\u2019s request.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-ast-global-color-0-color has-alpha-channel-opacity has-ast-global-color-0-background-color has-background is-style-wide\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>11. Research &amp; Data Usage<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Clinics may request their data for research purposes by submitting a formal request.<\/li>\n\n\n\n<li>Any research conducted using Nova Dent software data must acknowledge Nova Dent.<\/li>\n\n\n\n<li>Clinic agrees to share final research findings with Nova Dent for system improvements.<\/li>\n\n\n\n<li>Clinics may not share, sell, or distribute Nova Dent-related research data to third parties without prior approval.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-ast-global-color-0-color has-alpha-channel-opacity has-ast-global-color-0-background-color has-background is-style-wide\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>12. Support &amp; Maintenance<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Nova Dent provides both online and direct professional technical support.<\/li>\n\n\n\n<li>Clinics can receive real-time assistance via email, phone, or chat during business hours.<\/li>\n\n\n\n<li>On-site technical support is available when required for setup, issue resolution, and hands-on training.<\/li>\n\n\n\n<li>Regular software updates will be released monthly to improve features, performance, and security.<\/li>\n\n\n\n<li>In case of maintenance or technical issues, Nova Dent will notify clinics in advance.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-ast-global-color-0-color has-alpha-channel-opacity has-ast-global-color-0-background-color has-background is-style-wide\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>13. Renewal, Upgrade &amp; Access Restrictions<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>All subscription fees must be paid in advance after trail period.<\/li>\n\n\n\n<li>Clinics may upgrade their package by paying the price difference for the remaining subscription period.<\/li>\n\n\n\n<li>Renewal reminders will be sent 1 month before the contract expires.<\/li>\n\n\n\n<li>Late Renewal: If renewal is delayed beyond 14 days, clinic will have read-only access.<\/li>\n\n\n\n<li>Non-Renewal: If a clinic does not renew after 30 days, all accounts may be deactivated and will only be reactivated after a new contract payment.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-ast-global-color-0-color has-alpha-channel-opacity has-ast-global-color-0-background-color has-background is-style-wide\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>14. Refund &amp; Cancellation Policy<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>No refunds will be provided except in cases of service disruption.<\/li>\n\n\n\n<li>If unforeseen problems occur, such as:\n<ul class=\"wp-block-list\">\n<li>Internet access issues affecting software usage.<\/li>\n\n\n\n<li>Frequent power outages making it impossible to operate the system.<\/li>\n\n\n\n<li>Slow or unstable internet speed preventing smooth software functionality.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Clinic may request a contract cancellation and a refund for the unused month(s).<\/li>\n\n\n\n<li>Refund requests must be submitted via email to <a href=\"mailto:support@nova-grp.co\">support@nova-grp.co<\/a> with proof of the issue, and Nova Dent will review and process refunds accordingly.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-ast-global-color-0-color has-alpha-channel-opacity has-ast-global-color-0-background-color has-background is-style-wide\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>15. Contract Termination<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Clinic Termination: Requires 30 days&#8217; written notice via email to <a href=\"mailto:support@nova-grp.co\">support@nova-grp.co<\/a>.<\/li>\n\n\n\n<li>Nova Dent Termination: Nova Dent reserves the right to terminate a contract if the clinic violates the terms of use, such as unauthorized data sharing or non-payment.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-ast-global-color-0-color has-alpha-channel-opacity has-ast-global-color-0-background-color has-background is-style-wide\"\/>\n\n\n\n<p class=\"wp-block-paragraph\">&nbsp;<strong>16. Liability &amp; Disclaimer<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Nova Dent is not liable for any data loss, service disruptions, or indirect damages caused by improper use or external factors.<\/li>\n\n\n\n<li>Clinics are responsible for ensuring that patient records are correctly managed within the system.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-ast-global-color-0-color has-alpha-channel-opacity has-ast-global-color-0-background-color has-background is-style-wide\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>17. Governing Law and Jurisdiction<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This Agreement is governed by the <strong>laws of Myanmar<\/strong>, and any disputes will be settled following Myanmar\u2019s legal jurisdiction.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-ast-global-color-0-color has-alpha-channel-opacity has-ast-global-color-0-background-color has-background is-style-wide\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>18. Changes to Terms<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nova Dent reserves the right to amend or update these Terms at any time. Users are responsible for reviewing the Terms periodically. Continued use of Nova Dent after any changes take effect constitutes acceptance of the updated Terms.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-ast-global-color-0-color has-alpha-channel-opacity has-ast-global-color-0-background-color has-background is-style-wide\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>19. Severability<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If any provision of these Terms is held to be invalid or unenforceable by a competent court, such provision shall be limited or removed to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_eb_attr":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-91","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.dental-portal.nova-grp.co\/index.php\/wp-json\/wp\/v2\/pages\/91","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.dental-portal.nova-grp.co\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.dental-portal.nova-grp.co\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.dental-portal.nova-grp.co\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.dental-portal.nova-grp.co\/index.php\/wp-json\/wp\/v2\/comments?post=91"}],"version-history":[{"count":26,"href":"https:\/\/www.dental-portal.nova-grp.co\/index.php\/wp-json\/wp\/v2\/pages\/91\/revisions"}],"predecessor-version":[{"id":860,"href":"https:\/\/www.dental-portal.nova-grp.co\/index.php\/wp-json\/wp\/v2\/pages\/91\/revisions\/860"}],"wp:attachment":[{"href":"https:\/\/www.dental-portal.nova-grp.co\/index.php\/wp-json\/wp\/v2\/media?parent=91"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}